The UCT Employee Health and Wellness Programme is a confidential work / life resource / benefit provided by UCT for employees at no cost to the employee.

We believe counselling can be very useful in many circumstances, and encourage staff to utilise the counselling that is available via UCT to minimise any stressors (work or personal) that might impact on their overall well-being.

What is the purpose of the counselling?

The goal of the counselling is to offer confidential and experienced help with the resolution of personal, as well as problems that are affecting work, or has the potential to affect work. Counselling can help most troubled employees find new alternatives and other resources to deal more effectively with their problems. These problems could include: marital and family conflicts, emotional problems, illness, financial difficulties, drug and alcohol abuse, job stress and burnout, legal difficulties, eldercare, childcare, parenting issues, balancing work and family, depression, anxiety, HIV and AIDS, compulsive gambling, and other major life changes.

The counselling process is designed to help people understand or overcome their personal problems. Such problems, if left unresolved can result in family disruption, job loss, and severe health problems.

Telephonic counselling

The University, through the Organisational Health and Wellness office, offers support for its employees through access to two toll-free telephonic counselling services.

Lyra Wellbeing (formerly ICAS)SADAG (South African Depression and Anxiety Group)

Toll-free number: 0801 113 945 from a Telkom line
(available 24 hours a day)

Or send a USSD code *134*905# to request a call back.

Email: uct@icas.co.za

Toll-free number: 0800 171 171 from a Telkom line
(available 24 hours a day)

Or send an SMS to 31393 to request a call back.
Or email office@anxiety.org.za for a counsellor to call you back.
Free telephonic counselling for stress, relationships, HIV & AIDS, depression, trauma, burnout, anxiety, health issues, substance abuse, family matters, conflict, change, work issues, diversity, bereavement, legal and financial issues.Free telephonic counselling for depression, anxiety / panic, trauma / PTSD, bipolar, suicide, ADHD, Obsessive Compulsive Disorder and other mental health disorders.
Learn more about the ICAS toll-free counselling service.Visit the SADAG website for useful resources such as questionnaires, articles and online videos.